← Help centre
Your Defra charge has lapsed
Defra turns away waste records from an organisation whose annual £26 service charge is unpaid, so this load is not recorded.
What to do
- Pay or renew the charge on Defra's digital waste tracking service.
- Back in Tipslip, press Retry.
Tipslip never retries this one for you — a payment problem shouldn't keep hitting Defra by itself. See The £26 Defra charge and the 402 message.