Tipslip has no Defra API code for this site or your firm, so nothing was sent to Defra. The load is kept in Tipslip, and the deadline still runs from the day it arrived.
What to do
- Press Open Defra settings.
- Add your Defra API code.
- Press Save changes.
Tipslip sends every load held for this reason as soon as the code is saved. If Defra gave a site its own code, add it on that site in Sites instead.